Privacy & Cookie Policy

Last updated: November 2025

At Pure Roofing & Property Maintenance, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit our website www.pure-rpm.co.uk, contact us, or use our services.

1. Information We Collect

We may collect and process the following information:

• Personal details: your name, phone number, email address, and home address when you submit a contact or quote form.

• Technical data: IP address, browser type, and website usage data through cookies and analytics tools (e.g., Google Analytics, Wix Analytics).

2. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotes or services.

• Manage appointments and communicate about your projects.

• Improve our website, services, and customer experience.

• Comply with legal and regulatory obligations.

3. Cookie Policy

Our website uses cookies to enhance your browsing experience and gather anonymous statistics about site usage.

What are cookies?
Cookies are small text files stored on your device when you visit a website. They help websites function properly, remember preferences, and understand how users interact with content.

Types of cookies we use:

• Essential cookies: required for the site to function (e.g., contact forms, navigation).

• Analytics cookies: help us understand how visitors use our site (e.g., Google Analytics, Wix Analytics).

• Functionality cookies: remember user preferences to improve your experience.

Managing cookies:
Most web browsers allow you to control cookies through settings — you can delete or block cookies at any time. However, disabling cookies may affect the functionality of some parts of our website.

For more information, visit www.allaboutcookies.org.

4. Sharing Your Data

We do not sell or rent your personal data.
We may share necessary information with trusted service providers (e.g., website hosting, analytics) who process data on our behalf under strict confidentiality and data protection agreements.

5. Data Storage & Security

Your personal data is stored securely on password-protected systems.
We take reasonable measures to prevent loss, misuse, or unauthorised access.

6. Your Rights (Under UK GDPR)

You have the right to:

• Request access to the data we hold about you.

• Request correction or deletion of your personal information.

• Withdraw consent to data processing where applicable.

To exercise your rights, contact us at info@pure-rpm.co.uk.

7. Contact

If you have any questions about this Privacy & Cookie Policy or how your data is handled, please contact:

Pure Roofing & Property Maintenance
Email: info@pure-rpm.co.uk
Phone: 07469 724 136
Website: www.pure-rpm.co.uk